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FAQ

Here are some common questions that we receive from our customers. If you can't find the answer you're looking for, feel free to contact us.

  • Is there a minimum age requirement for renting a motorcycle?
    Yes, renters must be at least 18 years old to rent a motorcycle from our company.
  • Are the motorcycles insured?
    Yes, all our motorcycles are insured. We advise you to thoroughly review the terms and conditions before rental.
  • Can I rent a motorcycle for a day or is there a minimum rental period?
    You can rent our motorcycles on a daily, weekly, or monthly basis, suiting your travel needs and duration of stay.
  • Do I need a motorcycle license to rent a bike?
    Yes, you must have a valid motorcycle license. International drivers with a motorcycle endorsement are also welcome.
  • Do I need to leave a deposit for the motorcycle rental?
    Yes, a refundable deposit is required and varies depending on the type of motorcycle rented. It is returned upon safe return of the bike.
  • What is your policy on fuel?
    The motorcycles are rented out with a full tank of fuel. Renters should return the bike with a full tank.
  • Can the motorcycles be delivered to my hotel or another specific location in Phuket?
    For rentals lasting 4 days or more, we provide complimentary delivery and pick-up services, ensuring your rental experience is as convenient as possible.
  • What do I do in case of an accident or breakdown?
    Contact our support team immediately. We’re available 24/7 to assist with repairs, replacements, and accident reporting.
  • Do you provide helmets and other safety gear?
    Absolutely! Safety is our priority. We provide helmets free of charge and have additional safety gear available for rent.
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